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Privacy Policy

Last updated: August 15, 2025 17:27 GMT

Raven (“we,” “our,” or “us”) is part of the Ginalne ecosystem and follows the same core privacy principles outlined in Ginalne's Privacy Policy. This document explains how we collect, use, and protect your information when you use our application.

1. Information We Collect

When you use Raven, we may collect the following information:

  • Account Information - Your name, email address, phone number, date of birth, and other details required for your Ginalne account.
  • Usage Information - Activity logs, communication history, and interactions within Raven, stored only to improve user experience.
  • Integration Data - If you connect Raven to AI integrations or social media services, we may store necessary tokens or connection settings.
  • Device Information - Basic technical details such as device type, operating system, and app version.

We do not collect sensitive personal data (e.g., financial or health-related information) unless explicitly provided by you.

2. How We Use Your Information

We process your data only for the purposes of:

  • Authenticating and maintaining your account.
  • Delivering and improving Raven's features.
  • Facilitating AI and social media integrations (only if you choose to use them).
  • Ensuring security, fraud prevention, and compliance with laws.
  • Sending important updates, service notices, and push notifications.

We do not sell, rent, or exploit your personal data for commercial gain.

3. Data Sharing

Your information may be shared only in the following cases:

  1. With Your Consent - For example, when you authorize AI or social media integrations.
  2. For Service Operation - With trusted third-party providers for push notifications, app publishing, or hosting services.
  3. When Required by Law - To comply with legal obligations or respond to lawful requests from authorities.

4. Data Storage & Security

  • All data is stored securely in accordance with industry best practices.
  • We use encryption, access control, and secure authentication to protect your information.
  • Your personal data is retained only for as long as your account remains active, unless required by law to retain it longer.

5. International Access

Although Raven is primarily intended for users in Indonesia, it can be accessed worldwide. Your information may be processed in countries outside your place of residence, but we will ensure appropriate data protection standards are in place.

6. Your Rights

You have the right to:

  • Access and review the data we hold about you.
  • Request corrections or deletion of your personal information.
  • Withdraw consent for integrations at any time.

Requests can be submitted through Raven's support center or via your Ginalne account settings.

7. Third-Party Services

Raven may include integrations with:

  • AI service providers.
  • Social media platforms.
  • Push notification services.

These services have their own privacy policies, and we encourage you to review them before enabling integrations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email, in-app messages, or website announcements. Continued use of Raven after updates indicates acceptance of the revised policy.

9. Contact Us

For any questions or privacy-related requests, you can contact us via:

📧 Email:owner@ginalne.com
🌐 Website:www.ginalne.com